Industry

    Delivery & Dispatch Software for Oxygen Delivery

    Plan recurring oxygen cylinder deliveries and pickups with tight windows, proof, and exception control.

    Built for: Medical gas providers looking for routing + dispatch for recurring deliveries, pickups, and proof requirements.

    If you run Oxygen Delivery operations, you already know the hardest part is not creating a plan. It is staying in control when the plan breaks.

    You are probably dealing with:

    • Recurring schedules still have constant exceptions (hospital, home, access)
    • Pickup and exchange workflows are hard to track
    • Drivers lose time due to missing notes and gate codes

    Lynxo gives you a real-time command center for route-based work: live map, route edits, realistic ETAs, proof, and the analytics to lower cost per stop.

    What you get on day one

    • A dispatch workflow your team can follow without spreadsheets
    • A driver app that keeps work moving even when connectivity drops
    • Proof and timestamps that reduce disputes, callbacks, and write-offs

    Common challenges in Oxygen Delivery

    • Recurring schedules still have constant exceptions (hospital, home, access)
    • Pickup and exchange workflows are hard to track
    • Drivers lose time due to missing notes and gate codes
    • Proof is required for compliance and disputes
    • Dispatch cannot easily rebalance routes when a stop runs long

    KPIs to improve

    • On-time delivery %
    • Stops per driver-day
    • Cylinder pickup accuracy
    • Failed delivery rate
    • Cost per stop

    In the real world

    These are the moments where operations either stay in control or the day turns into firefighting.

    Exchange pickup missing

    Situation

    A driver delivers but forgets to pick up empties.

    What breaks

    Inventory mismatches and extra routes.

    How Lynxo responds

    Make pickup proof required for exchange stops and sync completion back to your system.

    Improves

    Inventory accuracy · Fewer extra trips · Proof completeness

    Home access issue

    Situation

    Driver cannot access the building due to missing code.

    What breaks

    Failed delivery; customer calls support.

    How Lynxo responds

    Capture exception with reason; reschedule automatically and store access notes for next time.

    Improves

    Failed delivery rate · Support load · Customer trust

    One stop takes longer than expected

    Situation

    A facility has a longer unload/receiving process.

    What breaks

    Later deliveries miss their windows.

    How Lynxo responds

    Update service time and re-optimize; keep ETAs accurate for downstream recipients.

    Improves

    On-time % · ETA accuracy · Fewer escalations

    Typical workflow

    1. 1

      Intake + validation

      Import deliveries and pickups via API; validate addresses, time windows, and required fields before dispatch.

    2. 2

      Dispatch planning

      Assign work to the right crews and vehicles based on zone, capacity, skills, and SLA urgency.

    3. 3

      Route optimization

      Build feasible sequences with realistic service times and constraints (windows, pickups/returns, access rules).

    4. 4

      Execution (driver app)

      Drivers run the plan with offline support; dispatch can resequence, reassign, or split routes live.

    5. 5

      Proof + exceptions

      Capture photos/signatures/GPS, and track exceptions with reasons so disputes and compliance are covered.

    6. 6

      Analytics + improvement

      Measure on-time and cost-per-stop by zone/crew; use the data to tighten windows and reduce rework.

    Constraints to design for

    • Recurring stops

      Stable plans with frequent day-of exceptions.

    • Exchanges/pickups

      Track delivered vs collected items with proof.

    • Access restrictions

      Home entry rules, gated communities, facility procedures.

    • Proof and compliance

      Signature/photo/GPS for every stop type.

    How you would configure Lynxo

    This is the practical setup checklist that makes the workflow work in Oxygen Delivery.

    Stops + windows

    • Define stop types
    • Set time windows
    • Set service times
    • Require proof fields

    Routing rules

    • Zones/territories
    • Driver capacity
    • Skills/vehicle types
    • Exception handling

    Integration

    • Create jobs via API
    • Push status via webhooks
    • Sync proof
    • Close the loop to ERP/CRM

    How Lynxo fits

    Real-time command center (live map, route edits)

    Predictive routing (traffic + delay-aware adjustments)

    Customer notifications + ETAs

    Driver app with offline mode

    Proof of delivery (photo/signature/GPS)

    Analytics for window and zone performance

    API + webhooks for two-way sync

    Lynxo dashboard (placeholder)

    Placeholder visual. Replace with real screenshots later.

    Integrate via API + webhooks

    Connect orders/jobs into Lynxo, and push status updates and proof of delivery back to your systems. This keeps dispatch accurate and eliminates double entry.

    Typical systems: CRM/ERP, order intake, notifications (SMS/email), support tools, and BI.

    What to measure

    Use these targets as a starting point. As you onboard real customers, replace them with your own benchmarks.

    On-time %

    95%+

    Start by tightening windows only where needed.

    Cost per stop

    Down 10-25%

    From fewer miles and better sequencing.

    Failed/redo rate

    Down 20-40%

    From better proof and exception workflows.

    ETA-related calls

    Down 30-60%

    From proactive notifications.

    Dispatcher hours/day

    Down 1-3 hours

    From fewer manual calls and spreadsheets.

    Stops per route

    Up 5-15%

    Depends on service times and density.

    FAQ

    Can we handle recurring delivery schedules?

    Yes. Keep recurring routes stable while supporting day-of edits.

    Do you support delivery + pickup exchanges?

    Yes. Model exchanges with required proof.

    Can we collect signatures or photos?

    Yes. POD includes photo/signature/GPS.

    Can it sync with our inventory/ERP?

    Yes. API + webhooks for status and proof.

    Does this work for multi-vehicle fleets?

    Yes. Zone-based planning and dispatch help scale.

    Start free for Oxygen Delivery

    Set up routes, dispatch drivers, and measure performance without long onboarding cycles.

    Start free for Oxygen Delivery

    Routing + dispatch + ETAs + proof. No credit card required to start.